News21 March 2018

What makes Tasplan different from other super funds?

Candice
Candice
Author

Did you know that our members have rated us Industry Superannuation Fund of the Year for 2017 in the Roy Morgan Customer Satisfaction Awards?

Our fundamental difference is in how we operate as a super fund. Tasplan is a multi-industry, profit-for-members, public offer super fund.

  • Multi-industry – From pharmaceuticals to publishing; and from banking to building, we’re a multi-industry fund.
  • Profit-for-members – We never charge extra fees just for the heck of it. We are run only to benefit members, not shareholders. Therefore we always act in the best interest of members.
  • Public offer – This means anyone can join, whatever their employment status – for example, you can join if you’re self-employed.

We're committed to a low-cost structure and we have a no commission policy. All of our profits are returned to members via increased returns and services. We don’t pay commissions to agents or financial planners so you can trust that a recommendation for Tasplan isn’t due to payments or kickbacks.

Our administration services and contact centre are in-house which allows Tasplan to manage the end-to-end member experience. This means we’re able to adapt to your needs more quickly and efficiently.

The people you talk to at Tasplan are there to serve you, not sell to you. Good customer performance for us is about making sure you’re satisfied, not about signing you up to products or services you don’t need.

Our Board is made up of directors who represent members and employers and we have an independent Chair. They act honestly, fairly, diligently and with integrity in the interests of Tasplan members. Having both member and employer representations ensures that the Board serves the interests of all stakeholders and the broader community when carrying out its responsibilities.

We spend your money wisely. This means that everything we sponsor must go through a rigorous assessment process to determine if the sponsorship will benefit our members.

We know you expect the best from us, so we’re passionate about continually looking for ways to improve our products and services for you. With this in mind, stay tuned because we’ve got some exciting enhancements coming to further help you achieve your best possible financial future. We’ll keep you up-to-date on our website.

We want you to experience our award-winning service every time you engage with us. That’s what you can expect from an award-winning super fund.

The information in this article is correct as at the date of publication and isn’t intended to be and shouldn’t be construed in any way as investment or financial advice. You should obtain professional advice as you consider appropriate.

The trustee of Tasplan Super (ABN 14 602 032 302) is Tasplan Pty Ltd (ABN 13 009 563 062). AFSL 235391.

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